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A man and a woman riding bikes down a road with a dog at Riverhouse Apartments, Fargo, ND 58102

Frequently Asked Questions

Frequently Asked Questions

Resident Centered

Log into your resident portal, select ‘Maintenance Request’ from the drop-down menu or tool bar in the top left-hand corner. Enter your request and select submit. If correctly entered, you will receive a confirmation email.

If you are having a maintenance emergency out of office hours (5:00 pm – 8:00 am) please call (701) 205-4456. During normal business hours, please call our office (701) 969-5203.

Log into your resident portal and select pay now.

Log into your resident portal. In the top right-hand corner there are four icons, please select the file folder. Select the file name you would like to download.

Centric Management requires 60- day written notice prior to the end of the month. If your lease term has expired and you are month to month, a 30-day written notice is required prior to the end of the month.

Prospect Centered

YES! We’re not just pet-friendly, we’re pet-centric. We require a one-time fee of $400 per pet, and $40/month Pet Rent fee.

Yes! We have on-call maintenance technicians that respond to all emergency calls outside of our normal business hours.

Riverhouse parking options:

1. Heated parking in the attached parking garage for $125/month for an unassigned spot or $200/month for a reserved
2. Surface parking pass for $30/month
3. Street parking
4. Interstate Parking passes

Internet & Cable is provided by Midco! Select properties already have the system installed, you just need a voucher code. Contact your property manager to get access!

Application fee is $40 & the initial deposit is $500

We don’t have a credit score requirement! We do look into late credit payments, levels of charge offs, & debt-to-income ratios. We know this can be complicated to understand, contact our office with any questions you may have!

Our application process typically takes 2-3 days!

We use a Ratio Utility Billing System (commonly known as a RUBS program), which is a method for allocating master billed utility expenses to residents of a multifamily community. Rather than simply taking the bill and dividing it by the number of units, RUBS considers the square footage of a unit, and the number of residents. This does not include any common areas, hallways, or garage areas. The tenant would only be responsible for the square footage and occupancy of their unit. The vendor who will be providing these billing services is Yardi Energy Services (YES). When the new billing services begin, you will receive contact information and can reach out to YES for any questions or concerns regarding your bill.

Security and Technology

Cameras, Smart Rent-controlled access at all entry points and elevators.

Riverhouse is equipped with Smart Rent technology with keyless smart locks, smart thermostats, and guest access capabilities. We also have a secure package room with ButterflyMX to easily give access to delivery and mail carriers.

$50/month for 500 mbps of high-speed internet, already installed in the unit and ready to use!

Didn't find an answer?

Our team is always ready to answer your questions.